FAQs

1. What payment methods do you accept?

We currently offer Cash on Delivery (COD). You only pay when your order is delivered.

2. How long does delivery take?

Orders are typically delivered within 3–5 business days, depending on your location.

3. Do you offer Cash on Delivery nationwide?

Yes, we provide Cash on Delivery (COD) in eligible delivery areas.

4. Can I return a product?

Yes. We offer a 15-day return and refund policy. If you're not satisfied with your purchase, you can request a return within 15 days of receiving your order.

5. What is your Money-Back Guarantee?

We stand behind the quality of our products. If your order meets the conditions of our return policy, you'll receive a full refund after the returned item is inspected and approved.

6. How do I request a refund or return?

Simply contact our customer support with your order number within 15 days of delivery, and we'll guide you through the return process.

7. What products do you sell?

We offer a wide range of general products, including everyday essentials, home items, gadgets, accessories, and more.

8. Can I cancel my order?

Yes. You can cancel your order before it has been shipped. Once dispatched, you'll need to follow our return policy.

9. What if I receive a damaged or incorrect item?

If you receive a damaged, defective, or incorrect item, please contact us immediately with photos of the product and your order number. We'll resolve the issue as quickly as possible.

10. How can I contact customer support?

You can reach our customer support team through our website, social media pages, or WhatsApp. We're happy to help with any questions regarding your order.